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Phone Evaluations
Free Evaluation

The Performance Edge Inc. is a mystery shopping / secret shopping / customer feedback / training and development company dedicated to helping improve customer service and customer retention. We offer mystery shopper / secret shopper services, recorded telephone evaluations and online telephone skills and customer service training to most industries. We deliver customer service training, team training, customer feedback, referral and retention services that increase customer satisfaction, retention and loyalty. Let us aid you in your quest for success.