The Performance Edge Inc.  is a Mystery Shopper / Secret Shopper and Customer Feedback company dedicated to helping improve Customer Service and Customer Retention. Let us help you Inspect what you Expect. We offer Mystery / Secret Shopping services, Recorded Telephone Evaluations and Online Telephone Skills and Customer Service Training and Retail Mystery Shopper services to many different industries. Our Mystery Shoppers  are trained and deliver Quality Assurance evaluations that will help you identify problems to increase Customer Satisfaction. Our Mystery/Secret Shopper programs use Cost Effective technology to give you High Quality for a Low Price. Apply today to be a Mystery / Secret Shopper or apply for a Free Mystery / Secret Shop for your business.